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There are a few reasons why you may not have received an email confirmation from us. You may have misspelled your email address or your settings on your email account may have sent the email to your SPAM folder. Your email provider may also have default setting which will not allow our confirmation email to get through to your email account.


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Because orders may be mailed out the same day that they are placed we do not allow order cancellations. Please see our refund policy, as stated on our shop now page below.

"If you are dissatisfied with any product you purchase through this site, or your shipment is damaged, and you would like to return it, we will refund the purchase amount (on the credit card used for the purchase) minus any shipping and handling fees, or embroidery fees within 14 days of your purchase for product that is in new condition. Due to the nature of the product we do not offer refunds on product that has been opened. Packaging and product must be in resalable condition."


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You must first select the quantity and style to place an item in the shopping bag. You will then be directed to the shopping bag with your line item/s included. Above the line item/s you will see the "Enter Discount Code / Gift Card" submission text box.

Please input the gift card or gift certificate code you received into this text box. Be sure to click on the "apply code" button. Once the code is applied, you will see a change in your total reflecting the discount that the gift card/certificate offers.

Please note that no more than one code (gift card, gift certificate or promotional code) is allowed per order, and cannot be applied to the SP&S fees.




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You must first select the quantity and style to place an item in the shopping bag. You will then be directed to the shopping bag with your line item/s included. Above the line item/s you will see the "Enter Discount Code / Gift Card" submission text box.

Please input the promo code you received into this text box. Be sure to click on the "apply code" button. Once the code is applied, you will see a change in your total reflecting the discount that the promo code offers.

Please note that no more than one code (gift card, gift certificate or promotional code) is allowed per order, and cannot be applied to the SP&S fees.




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We do not use the PayPal shipping address!
PayPal might have an old address of yours, but we always send out orders to the address submitted on our website. Please refer to your confirmation email we sent you which includes the correct shipping address.


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Please Enter your Order ID#, Email Address, and the Billing Last Name so we can assist you.

Change my Shipping Address

Order ID#:

Email:

Billing Last Name:

You must apply the code correctly, please follow the instructions below.


You must first select the quantity and style to place an item in the shopping bag. You will then be directed to the shopping bag with your line item included. Above the line items you will see the Promo Code submission text box. Please input the promo code you received in this text box. Be sure to click on the "apply code" button next to this text box. The discount amount should be subtracted from the total amount.


Have you followed these directions and the promotional code is still not working?
You must first select the quantity and style to place an item in the shopping bag. You will then be directed to the shopping bag with your line item included. Above the line items you will see the Promo submission text box. Please input the promo code you received in this text box. Be sure to click on the "apply code" button next to this textbox. The discount amount should be subtracted from the total amount.


Have you followed these directions and the promotional code is still not working?
We have our in-house affiliate program that if you are interested in doing Marketing with us, you can get paid on a basis of how many customers you refer to us that complete an order, you can see the link at the bottom of this site in pink labeled "Join our Affiliate Program"


Would you like to contact us regarding something besides being an affiliate?
To change the style of your nursing cover please click the button below that best describes the status of your order.



If your order has already been shipped then you may exchange your order for a different style. This will require a shipping and handling fee of $9.95 and you must ship the original product back to us. Once we receive the original product and payment has been made we will then ship you the requested style.

We will do our best to get the style changed to the one requested, however we cannot guarantee any change of style after the order has been placed. You will be contacted within 1 business day to notify

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